If you are an established business and have any issues with T4 information etc. Once things were perfect, I went to send a pdf of my company income report — the system bumped me out. Has anyone else experienced this? Best, Katherine This comment refers to an earlier version of this review and may be outdated. Asking for and receiving email threads to verify who my client was and what we were discussing. Thank you for your review; it was very helpful.
Opened it with Internet Explorer and it actually works, but then gets hung up and will not connect to bank. The fees are reasonable, I know you can get better rates from outside companies, but we decided the ease of integrations, reporting, tracking and similar is well worth the half a point we would save. Hope you find Wave as useful as I have. Does Justcloud own Wave or have some business dealings with them that Wave users need to be mindful of? But it all depends what features you need. No customer service to contact.
Then when I deposit the check at the bank, I get a duplicate entry, which causes my revenue to be overstated by 2x. So for each invoice the company name changes though all write checks out to my name. It sounds like most the complaints are with payment transactions and linked bank accounts. The safety of our customers and employees is our top priority. During our time with them we also experienced chargeback fraud. Hi Katherine, Thank you for your insightful and comprehensive review. I also had one chargeback, which is inevitable for most business owners.
Are you currently using any other accounting software or bookkeeping method? Hi Harry, Sorry to hear about your experience with Wave. I own two companies, both are medium sized marketing and technology enablement firms, thus my comments may not be viable to those with other businesses. I noticed you left a 5-star rating: was that in reference to Wave itself, or the review? Last week, I suddenly found I could no longer issue invoices and receipts with Wave. Best, Katherine This comment refers to an earlier version of this review and may be outdated. I would say I am a frustrated user. Those customer-service-suggested workarounds do indeed sound terrible.
Katherine This comment refers to an earlier version of this review and may be outdated. But after numerous emails, support tickets and even phone conversations I know, right? What does that even mean? I started using Peachtree 8 years ago because a friend used it. It will be good if there is a option to disable to the collaborator the deleting and editing of the old bill. In other words, if the server on which your data is stored fails, the company will restore all your data usually instantly. Are you currently using any other accounting software or bookkeeping method? Each user requires a permission set license to be able to use the app.
This comment refers to an earlier version of this review and may be outdated. You can add a default sales tax rate to items as well. Receive: When the light is on, the modem is receiving a strong signal. This comment refers to an earlier version of this review and may be outdated. They also have available phone numbers should you wish to give them a call. So who the hell knows what happened? Page 3: Select Report Areas We can select the areas of service data you want Service Wave dashboards to report on. Customer service representatives will proactively reach out to reschedule service appointments as needed.
Has Wave made any effort to get it resolved? You can still get the information you need, it may just be more of a headache if you want more than a Balance Sheet, General Ledger and other high level reports. These articles and guides are well laid out with easy to follow steps and plenty of screenshots for us visual learners. So far as I know, Wave is your only option on that score. Best, Katherine This comment refers to an earlier version of this review and may be outdated. I use and pay for some of their value added services.
The software is designed specifically for the small business owner to use, no matter what kind of bookkeeping background they come from. Again without notice they have been holding all payouts forcing us to operate on reserves. I have been using for a few years and have generally been happy with the software. Thank you for your time and detailed, specific review. One week, a payment mysteriously failed to arrive in my bank account.
Wave remembers your past checkouts, so you can easily send them to customers when needed. For those that need it… The Payroll service is great. So long Wave, and thanks for the shoes. Looks good, works extremely well in parts but ultimately this app has cost me more time and money than its saved me. My client showed me their statement showing the money was out of their bank account. Wave is not a software specifically designed for real estate, but depending on your accounting needs, it still may work well with your business.