I was polite and friendly the entire time, asking for recommendations, if she was from the area, all the usual tourist questions. Yes, I was 30 minutes late. Our driver was exceptional, he was friendly and told us about the city. I made a reservation, showed up on time for my ride from the airport to my home and the guy siting behind the little counter tells me that he doesn't have any shuttles. Now after midnight, I was passed on to a dispatcher, who told me that all the drivers and vans had gone home for the day. And all of them run on propane. We are experts on the facilities, hotels, and transportation, so let us help you plan and execute your next event! If you are looking for top shelf airport shuttles and bargain prices, please look up and start your airport shuttle search in our search box.
Independent contractors or not, they can't support their customers, Uber and Lyft can. Each of our parking shuttles are color-coded to match the parking lot they serve: Green for the Long Term Lot 1 on Harbor Drive, and blue for the Economy Lot on Pacific Highway. Let Supershuttle Execucar take care of it all. What is the purpose of accepting reservations if you can't meet the expectations of the customer. She was friendly, and engaging.
I figured I wasn't going to be connected to anyone, so hung up and started over. Do not use super shuttle ever!!!!!! Shuttle Company Phone Number 800. Driver arrive at 405 and said he text me 3 times but I never received anything. Use Uber, a friend or even an enemy--just don't trust SuperShuttle! The awesome thing is that they only pick up from generally one location and take you directly to the airport. You should be very careful when you hire your drivers. The first response was perfunctory.
To whom it may concern!!! Do you have more specific information about the location of SuperShuttle? From , use the pedestrian crosswalk conveniently located outside the Baggage Claim Area to access the Transportation Plaza. From , cross the skybridge and take the escalators or the elevators to street level. They had always impressed me as the most professional of San Diego's airport shuttle options. Just got back from a great Alaskan cruise and picked up our reserved shuttle at San Diego airport last night. You can improve Yelp by Hey Kiran, thank you for asking! Well it's 14April2018 and again I wait for a shuttle that I have a reservation with.
I used the confirmation email to track the shuttle and contact driver. I wasn't looking for one, I just wanted them to know that I was truly nervous on this ride. Customer Service tip: Let the customer know if your not going to show up. It felt like a Seinfeld episode when you have a reservation but no ride. Not only have we partnered with the highest reviewed airport transportation companies, but they also happen to be the most affordable ones. This company needs better organization!! Discover why past passengers love our service. Unfortunately, the poor guy at the counter has no control of the situation as the manager does not allow enough drivers to be present, therefore several of us sit.
Eventually, I got Richard again. He took them to southwest and told them to walk! Our friendly drivers, comfortable vans and reasonable rates take the hassle out of getting to and from your destination. Awful experience after sitting on a plane for three hours. And since it's a big corporation, I imagine this problem is wide spread. Why didn't you say so? I suggest having a friend take you to the airport or driving yourself to the airport. The shuttles feature eye-catching San Diego-themed graphics, low floors, kneeling capabilities and wheelchair lifts. I appreciated the text messages to keep me informed on arrival time, driver's name and the estimated time of arrive to the airport.
Your rate includes a tip as well. Tip: Download the app, it is handy as it gives you the name of your driver, the number associated with your pick up vehicle and an estimated time of arrival. Being good customers that we are, we waited for about 45 minutes and when it was apparent that no shuttle was going to appear we took a cab home. Thank you for choosing SuperShuttle! I appreciated the text messages to keep me informed on arrival time, driver's name and the estimated time of arrive to the airport. I was told that the SuperShuttle rep was either on an extended bathroom break or had gone home early. I used to be a fan of Super Shuttle but now I tell everyone I know to stay away from them.
And if a particular driver decides for whatever reason to not show up late at night, dispatch has a hard time finding a last-minute replacement. He told me I had hung up, and he had been talking to his boss. I sent them the copies, and am awaiting a response. Richard told me they didn't have a shuttle for us. Standing outside to make sure we wouldn't miss them if they showed up , we found it very difficult to reach a person by phone. For this service, it is highly recommended that you contact and coordinate with the shuttle company in advance.